July 3rd, 2008
Image details: Yin-yang symbol served by picapp.com
Baby Boomers: July is a great time to take stock of your personal and business life. Although it is not the traditional time to do this, it’s perfect as a mid-year stock-taking and possible course correction.
Being a “words” person, I got hung up on looking for […]
By Jean -- 0 comments
July 2nd, 2008
Iowa’s smoking ban went into effect yesterday (July 1). The only two exceptions, as I understand it, are casinos (can’t stop those gamblers from smoking, can we?) and veterans hospitals (maybe on the assumption that they served their country and they have earned the right to kill themselves with smoking if they want).
You can […]
By Jean -- 0 comments
July 1st, 2008
My post yesterday about Boomers vs. Gen X’ers as shoppers got me to wondering about the differences between men and women as shoppers. So I did some research and I have some comments on how this research might affect your business:
Women think about shopping as much as men think about sex. Women think […]
By Jean -- 0 comments
June 27th, 2008
My final question for Customer Service Week: Do you talk with customers about your personal life?
In some professions, you have little opportunity to talk to customers about yourself. You’re busy doing the work or sending off the product. But in many professions, you interact with customers, and there is plenty of time […]
By Jean -- 2 comments
June 27th, 2008
This is an easy one for me. My epiphany, my moment of realization, came from reading The E-Myth Revisited by Michael Gerber.
The concept is simple: Work ON your business as if you were going to replicate it, not IN your business, just “doin’ it, doin’ it, doin’ it.” In other words, figure out the system […]
By Jean -- 0 comments
June 26th, 2008
If you are worried, concerned about the future, watch this video from NASA, and consider the Universe.
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By Jean -- 0 comments
June 25th, 2008
Here at Small Business Boomers we are in the middle of “Customer Service Week.” Each day I’ve asked a question about dealing with customers.
On Monday, it was about how to handle an irate customer.
On Tuesday, I asked if you would “fire” a customer.
Today’s question: Would you ever refer a potential customer to one […]
By Jean -- 4 comments
June 25th, 2008
Agatha Christie is quoted as saying, “”I have enjoyed greatly the second blooming… suddenly you find - at the age of 50, say - that a whole new life has opened before you.”
I know what she means. Do you?
Photo: Jean Murray
Tags: Agatha Christie, baby boomers, quotations, second bloomingShare This
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June 23rd, 2008
I’m sure you’re thinking that’s an oxymoron: “Great” and “Graduation Speech.”
Every year people who are famous or rich (or sometimes both) get up and talk to college and high school graduation speakers. Humanity.org has cataloged excellent graduation speeches from 1936 to the present year. This year’s speech was given by Barbara Kingsolver titled […]
By Jean -- 0 comments
June 13th, 2008
“Running is a big question mark that’s there each and every day. It asks you, ‘Are you going to be a wimp or are you going to be strong today?’” - Peter Maher
We are all wimps about something. For some, it’s maybe spiders, or snakes. One of the girls in my office won’t […]
By Jean -- 0 comments
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