Here at Small Business Boomers we are in the middle of “Customer Service Week.” Each day I’ve asked a question about dealing with customers.
On Monday, it was about how to handle an irate customer.
On Tuesday, I asked if you would “fire” a customer.
Today’s question: Would you ever refer a potential customer to one […]
Agatha Christie is quoted as saying, “”I have enjoyed greatly the second blooming… suddenly you find - at the age of 50, say - that a whole new life has opened before you.”
I know what she means. Do you?
Photo: Jean Murray
Tags: Agatha Christie, baby boomers, quotations, second blooming
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The situation I talked about yesterday, with the travel agent who got mad because the doctor didn’t use her agency to book a trip, has another twist to it. The patient was 20 minutes late for her appointment. And she was typically at least 15 minutes late for every appointment. I told the doctor she […]
I just heard that George Carlin died over the weekend. That’s very sad. He was a brilliant comedian and an astute observer of human nature, which of course @$^*ed some people off. The video below is a great example of Carlin’s ability to cut through the #### and tell it like […]
Like other baby boomers in business, I talk to people in the same profession. A doctor told me about this dilemma and asked for my advice:
A patient who is a travel agent had been coming to this doctor’s office for several months. When he asked how she was doing, she occasionally bemoaned the fact that […]
For all of you Baby Boomers who are also members of what’s called the “Sandwich Generation” (aging parents, children still hanging around), there’s another blog for you over at the Lifestyles Channel: Genbetween.
While I focus on business issues here at Small Business Boomers, Elizabeth over there at GenBetween talks about personal issues that affect […]
I’m sure you’re thinking that’s an oxymoron: “Great” and “Graduation Speech.”
Every year people who are famous or rich (or sometimes both) get up and talk to college and high school graduation speakers. Humanity.org has cataloged excellent graduation speeches from 1936 to the present year. This year’s speech was given by Barbara Kingsolver titled […]
One last comment on my series on Bed and Breakfasts as businesses for baby boomers. In my interview with Linda Stroup from Olde World B&B, she mentioned that some B&B owners get “sitters” or caretakers to take care of their business while they’re gone.
Sounds like a great idea to me. The owner can […]
It seems the wristwatch is going the way of the sundial. Millenials aren’t wearing watches because they have cell phones to help them tell the time.
I remember my mother wore a wristwatch on a chain around her neck because she was allergic to the metal in the watchband. (I wonder why she didn’t […]
If you want to make a donation to Accion International in honor of the Great Blog Off, use this link.
You may also want to consider a monthly donation or gift of stocks. Here is a list of donation possibilities.
This Great Blog Off has been very informative and interesting for me. I learned a lot […]
business advice for boomers
Written by Jean Murray [email] for b5media.
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