b5media.com

Advertise with us

Enjoying this blog? Check out the rest of the Business Channel Subscribe to this Feed

Small Business Boomers

Archive for December 2006

December 1st, 2006

Customer complaints are golden

Hard to believe, that the person complaining to you about your product or service is the best thing that can happened to you. Facing a client who is upset with your business is difficult. Because it is your business it can be doubly upsetting because you will probably take it personally. That is great. When […]

By jim -- 6 comments